Patient Guide
We are committed to your care.
Our goal is to provide the best quality care. To do so, we ask for feedback from patients like you. 您可能会通过电话、电子邮件或短信联系,并被要求完成一项保密调查. Please take the time to complete the survey. 您的反馈将帮助菲律宾博彩集团排名了解菲律宾博彩集团排名做得好的地方以及菲律宾博彩集团排名可以改进的地方.
Privacy Practices Patient Rights & Responsibilities Concerns About Your Care
Fast facts about your stay.
- Bedside Shift Report
- Bedside Technology
- Cafeteria
- Calling Your Nurse
- Cellphones & Video
- Channel Listing for TV
- Concerns About Your Care
- Electrical Appliances
- Fire Safety
- Flowers
- Gift Shop
- Hearing Impaired
- Hospital Safe for Valuables
- Hourly Rounding
- Housekeeping Services
- Interpreters and Translation Services
- Lost and Found
- Medicines
- Parking
- Pastoral Care
- Personal Belongings and Valuables
- Public Restrooms
- Rapid Response Team
- Smoking
- Telephone
- TV
- Your Bed
- Vending Machines
- Visiting Hours
- Wifi
Support for Caregivers
菲律宾博彩集团排名鼓励病人挑选一个关键的人在他们住院期间支持他们. Whether you are that primary support person, or just one of many people caring for and supporting your loved one, 你可以发挥重要作用,确保你所爱的人在医院内外得到最安全和最好的照顾.
Patient and Family Care
We participate in patient- and family-centered care. 菲律宾博彩集团排名认为,家庭在确保所有年龄段患者的健康和福祉方面发挥着重要作用. Our goal is to create partnerships among healthcare practitioners, 这将导致患者和家属的最佳结果,并加强安全交付, quality, efficient, effective, and timely care.
What to Know Before You Leave
护理人员可以通过回答以下三个问题来帮助确保他们所爱的人在住院后得到最好的结果:
- What is the next step for medical care (home or facility, follow-up with primary care physician or physical therapy, etc.)? Help your loved one arrange the details to make this happen—financial plan, transportation, scheduling, etc.
- What new and former medicines does my loved one need to take? Help your loved one understand the details—timing, dosing instructions, side effects, prescription refills, etc.
- 我需要注意哪些健康警告信号,如果它们发生了我该怎么办? 帮助你所爱的人写下这些症状,以及他们的名字和联系电话.
If you feel like you need a break or help, reach out to friends and family. And consult the resources listed here: National Alliance for Caregiving | Family Caregiver Alliance | Caregiver Action Network
Facts About Your Stay
Bedside Shift Report
We want you to feel comfortable and cared for throughout your stay, 所以在每次换班的时候——大约每12个小时——你的护士会把你的新护士介绍给你. 团队会讨论你的进展、药物和当天的检查安排. Ask questions. The more you’re involved, the better and safer your care.
Bedside Technology
在你住院期间,你可以用电脑或平板电脑看医生和护士. These tools help them care for you by providing around-the-clock monitoring, 各种资源以及与医疗团队其他成员的快速沟通. If you have any questions, ask your doctor or nurse.
Cafeteria
Location: First Floor
Hours:
Breakfast
Monday through Friday: 7:00 a.m. to 9:00 p.m.
Saturday and Sunday: 8:00 a.m. to 9:00 p.m.
Lunch:
Monday through Saturday: 11:00 a.m. to 1:00 p.m.
Sunday: 11:00 a.m. to 2:00 p.m.
All visitors and the public are welcome to dine in the cafeteria.
Calling Your Nurse
Your room is connected to the nursing station via an intercom system. To call for your nurse, press the NURSE call button located at your bedside. 如果您对如何使用呼叫按钮有任何疑问,请让工作人员告诉您.
Cellphones & Video
During your stay, you may see members of your care team using mobile phones. At Fleming County Hospital, our staff are permitted to use phones for work-related activities, such as communicating with doctors or other care team members. Employees are not allowed to use phones for non-work-related activities. 手机和其他通讯设备有很多与工作相关的好处, including access to medical references, clinical tools and patient information.
Channel Listing for TV
Channel 11-1 | ABC |
Channel 11-6 | CBS |
Channel 12-1 | FOX |
Channel 12-6 | NBC |
Channel 32-2 | History Channel |
Channel 36-1 | Hallmark Channel |
Channel 37-3 | HGTV |
Channel 38-1 | Food Network |
Channel 39-3 | Lifetime |
Channel 46-3 | CMT |
Concerns About Your Care
如果您对您的护理有任何疑问或担忧,请与您的护士或护理主管交谈. 如果您的问题仍未解决,请联系医院的患者维权人士. You also have the right to file your complaint with either:
The Kentucky Department of Public Health
275 E. Main Street
Frankfort, KY 40621
Phone: 502.564.3970
Office of Quality and Patient Safety
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
Website: www.jointcommission.org, then click “Report patient safety event”
有时,医疗保健选择可能涉及道德问题,例如希望拒绝挽救生命的治疗或对预先指示存在分歧. 菲律宾博彩集团排名的医学伦理委员会可以帮助你和那些在这里支持你的人做出艰难的决定.
Electrical Appliances
为了您的安全,菲律宾博彩集团排名保留检查带入医院的任何电器的权利.
Fire Safety
We conduct fire drills from time to time. If you hear an alarm, stay where you are. In an actual emergency, hospital staff will tell you what to do.
Flowers
Flowers are delivered to patient rooms by individual florists. Please note that flowers are not allowed in Intensive Care Units.
Gift Shop
Location: First Floor near main hospital entrance
Hours of Operation:
Tues. to Fri.: 10:00 a.m. to 2:00 p.m.
Cash, check and credit cards accepted.
Hearing Impaired
We have services available for people who are deaf or hearing impaired. If you need these services, please contact your nurse.
Hospital Safe for Valuables
Personal care items such as contact lenses, eyeglasses, hearing aids and dentures can be stored in your beside stand when not in use. 请不要放在床上或餐盘上,以免丢失或损坏. Leave valuables like jewelry or cast at home, or give them to a trusted relative or friend to watch over. 如果您不能将贵重物品寄回家,请要求将它们放在医院安全的地方. 菲律宾博彩公司排名不负责更换个人物品,除非它们被放在保险箱里.
Hourly Rounding
护士会在白天每小时来一次,晚上每两小时来一次,检查你的舒适度, help you change positions in bed, assist with trips to the bathroom, and make sure you can reach your phone, call light, and personal items easily.
Housekeeping Services
For housekeeping or room maintenance concerns, please ask a staff member. Someone will be sent to your room as soon as possible. Extra towels, washcloths and gowns are available on request. Please ask a staff member for more information.
Interpreters and Translation Services
如果您需要翻译服务,菲律宾博彩公司排名有24小时的语言口译热线.
Lost and Found
如果您在住院期间遗失物品,请拨打菲律宾博彩集团排名的主要医院电话号码(606.849.5000) and ask to speak to the director of the specific unit.
Mail is delivered daily to the Nursing Station. Mail will be brought to your room. Outgoing mail may be given to your nurse or left at the Nursing Station. 在你出院后到达的信件和包裹会被转寄到你家里.
Medicines
请不要带任何处方药或非处方药到医院. All medicines you take in the hospital need to be prescribed, filled and given to you by hospital staff. Tell your doctor about any medicines you regularly take. If you still need them, hospital staff will give them to you.
Parking
Fleming County Hospital is proud to offer convenient and free parking. Often times, you can find a parking spot near one of our entrances. Please do not park in spaces designated for physicians.
Pastoral Care
If you would like a visit from the chaplain for spiritual care and comfort, 请让你的护士联系牧师或提供一份牧师服务清单. The chapel is always open for prayer and meditation. It’s located on the first floor.
Personal Belongings and Valuables
Personal care items such as contact lenses, eyeglasses, 助听器和假牙不用的时候可以放在床边的架子上. 请不要放在床上或餐盘上,以免丢失或损坏. Leave valuables like jewelry or cash at home, or give them to a trusted relative or friend to watch over. If this is not an option, please ask to put them in the hospital safe. 菲律宾博彩公司排名不负责更换个人物品.
Public Restrooms
为了每个人的健康和安全,菲律宾博彩集团排名要求访客不要使用病人洗手间. Public restrooms are located throughout the hospital. Ask hospital staff to direct you to the nearest one.
Rapid Response Team
如果你的病情恶化,而你没有得到你需要的即时护理,你可以打电话给重症监护反应小组.
Smoking
Given the serious health hazards of tobacco use, we have chosen to become a 100 percent tobacco-free campus. No smoking or tobacco products will be used while on FCH property, parking lots, associated buildings and vehicles. Patients and visitors are asked not to smoke during their hospital visit.
If You Smoke or Use Tobacco
在医院期间,请不要出现尼古丁戒断症状. 您可以在医院就诊期间接受尼古丁替代疗法(NRT)或其他适当的支持. Please ask your nurse for more information.
Telephone
All patient rooms have phones. Your direct number is 606.849 + 5 + the room number.
如果您需要打电话,请拨9 +区号+您要拨打的电话号码. To reach your nurse, 使用呼叫按钮或使用白板上的电话号码直接呼叫护士.
To call patient rooms in the CCU, call the nurses station at 606.849.5275 or 606.849.5276.
TV
Each patient room has a television. 请为他人着想,在睡前把音量调低,关掉电视. TVs are controlled by the bedside pillow speaker or side rail controls. Closed captioning is available for the hearing impaired. Ask a staff member if you have any questions on using your TV.
Your Bed
Controls for adjusting your bed can be found on the side rails. 如果您需要帮助操作您的床,请向工作人员求助. Side rails are for your protection. These restraints may be raised at night or during the day if you are resting, recovering from surgery or taking certain medicines.
Vending Machines
医院里有两个自动售货区:一个在一楼急诊室附近, and another on the second floor to the right as you step off the elevator. Snacks and drinks are available 24 hours a day.
Visiting Hours
Visiting hours are subject to change. Please ask your nurse for official hours during your stay.
To promote healing and safety and limit infection, some units may limit the number of visitors you can receive at one time.
- General Hours: 8:00 a.m. to 8:30 p.m.
Note: Patients have the right to choose to receive visitors from among family, friends or other individuals at any time during their stay.
Visiting Overnight
夜间探视病人必须与主管护士和/或护士经理协调,只有在某些情况下才允许. If overnight visitation has been approved, you will be given a visitor card by the nurse, 谁会告诉你如何从保安那里获得访客通行证. 请佩戴此徽章,并在您的夜间就诊期间始终留在候诊室或病房内. We reserve the right to revoke overnight privileges.
Wifi
To access the hospital wifi, 在您的设备设置中选择“访客访问”并同意条款和条件.